12-Point Cleaning System
This is the service you can expect on every job that we do.
Step
1: First We Do A Pre-Inspection with client
Our IICRC Certified Technician will walk
through your home with you to visually inspect the carpet.
He will identify potential permanent stains and give you an evaluation of
expected results.
Dry soil is removed by a thorough vacuuming.
Removing dry soil is one of the most important steps in cleaning.
Our regular pricing includes moving sofas,
chairs, tables and smaller items. Beds,
dressers and heavier pieces are left in place under our regular pricing
structure. One of our consultants
can quote the exact cost to move heavier pieces.
Step
4: Next We Pre-Spray the heavily soiled areas
A pre-conditioning agent is applied to
break down traffic area soil and general spots for more thorough cleaning.
This process suspends soil for removal.
Step
5: Then We Pre-Groom
A professional Carpet Groomer is used to
further loosen the soil, in the traffic areas.
Note: Some fibers will not allow grooming.
Step
6: Soil Extraction and Rinse
The carpet is then thoroughly rinsed with a
state-of-the-art extraction cleaning system without over-wetting the carpet or
leaving a sticky residue behind. We
use a Powerful Rotary Jet Extractor working off our truck mount unit, using very
hot water to extract the suspended soil. . This insures cleaning
of all sides of the carpet fiber, and can return the factory fiber twist to each
fiber. The standard wand is used in corners and along edges.
Step
7: Spotting
Spots and stains will get extra treatment
with our many specialty spotting solutions.
Although we do not guarantee removal of
spots and stains, most of them can be removed. Spotting is done
during the extraction process in Step 6.
Step
8: Then we apply a Neutralizer
Every carpet that we clean is pH balanced so
that there is no sticky residue left behind.
This also leaves your carpet soft and fresh.
Step
9: Next We Deodorize All Areas Cleaned
We then apply a deodorizer known as a 'Pairing
Agent' to bond with any odor molecules to keep your home and carpet smelling
nice.
**For
longer carpet life and fewer permanent stains, be sure to have professional
carpet protector applied to your carpet. Please
ask your technician about this service, and a demo. We
can apply Scotchgard Carpet Protector at the time of cleaning.
Step
10: Then We Post-Groom The Carpet
Your carpet is groomed with a professional
groomer so that the pile of your carpet is standing tall when we leave.
Post-grooming helps the carpet pile dry faster and in the right position.
Note: Some fibers will not allow
grooming.
Step
11: Next We Speed Dry
High velocity air movers are placed on the
carpet immediately after cleaning a room to promote faster drying, This
is done while we are on site, and during the cleaning process.
Step
12: Post-Cleaning Inspection
EXTRA SERVICES AVAILABLE
Moving
Furniture
Tile and Grout
Scotchgard Carpet
Protector
Oriental Rugs
Stain
Removal
Furniture Cleaning
OUR GUARANTEE
If you are not completely thrilled with the service experience you received from our company, we will rush back to your location and correct the situation, at no cost and no obligation. If you are still unimpressed, you owe us nothing!